Privacy Policy

Oscro ("Oscro," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at oscrohq.com, how we use it, and the choices you have. By using our website or submitting a form, you agree to the practices described below.

Information We Collect

We only collect the information you choose to give us. When you fill out a contact or program form on our website, we may collect:

• Your name
• Your email address
• Your phone number
• Your ZIP code
• Details you provide about your situation (for example, whether you are behind on rent, an approximate amount owed, or a message)

We do not knowingly collect sensitive personal information beyond what you voluntarily share, and we do not request Social Security numbers, bank account numbers, or payment card information through this website.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and contact you about our services
• Help you understand and, where applicable, apply for available rental-assistance and eviction-prevention resources
• Schedule consultations and follow up with you
• Improve our services and communications

How Your Information Is Handled

Form submissions on our website are delivered to us by email through our website and form-processing provider so that a member of our team can respond. We store inquiries only as long as needed to assist you and to keep reasonable business records.

Sharing of Information

We do not sell or rent your personal information. We may share your information only:

• With trusted service providers who help us operate our website and communications (such as our web host and form-processing provider), who may only use it to provide those services;
• Where you have asked us to help you apply for a specific rental-assistance or eviction-prevention program, with that program as needed to process your request; or
• When required by law, or to protect our rights, safety, or property.

Cookies & Analytics

Our website may use basic cookies or similar technologies to help the site function and to understand general usage. You can control or disable cookies through your browser settings. Disabling cookies may affect some site features.

Data Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us at any time to ask what information we have about you, to request that we update or delete it, or to ask that we stop contacting you. Use the contact details below and we will respond as required by applicable law.

Children's Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of our website after changes means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or your information, please contact us:

• Email: office@oscroleasing.com
• Phone: 424-317-9062

This Privacy Policy is provided for general informational purposes and is not legal advice. For a policy tailored to your specific obligations (including any California or other state privacy-law requirements that may apply to your business), please consult a qualified attorney.